At Hala Cabs, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services. By using Hala Cabs, you consent to the practices described in this policy.

**Information We Collect:**

1. **Personal Information:** When you sign up for Hala Cabs, we may collect personal information such as your name, email address, phone number, and payment details.

2. **Location Information:** We collect your location information to provide you with accurate transportation services. This includes your current location and destination.

3. **Usage Information:** We may collect information about how you interact with our app, such as the pages you visit, the features you use, and the time spent on each page.

4. **Device Information:** We may collect information about the device you use to access our services, including the device type, operating system, and unique device identifiers.

**How We Use Your Information:**

1. **To Provide Services:** We use your information to provide you with transportation services, including matching you with drivers, processing payments, and communicating with you about your ride.

2. **To Improve Our Services:** We use your information to analyze usage patterns, troubleshoot issues, and improve the functionality and performance of our app.

3. **For Marketing Purposes:** With your consent, we may use your information to send you promotional materials, special offers, and other marketing communications.

4. **To Ensure Safety and Security:** We may use your information to verify your identity, prevent fraudulent activity, and ensure the safety and security of our users and drivers.

**Information Sharing and Disclosure:**

1. **With Service Providers:** We may share your information with third-party service providers who assist us in providing our services, such as payment processors, mapping services, and customer support providers.

2. **For Legal Purposes:** We may disclose your information to comply with legal obligations, respond to lawful requests from government authorities, or protect the rights, property, and safety of Hala Cabs, our users, and the public.

3. **With Your Consent:** We may share your information with third parties with your consent.

**Data Security:**

We take the security of your information seriously and have implemented appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

**Your Rights:**

You have the right to access, update, and delete your personal information. You can also opt-out of receiving marketing communications from us at any time.

**Changes to This Policy:**

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or app.

**Contact Us:**

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at our WhatsApp number.

**Effective Date: February 29, 2024**